637 Washington Street, Dorchester MA Directions (617) 825-9660

Referrals

What is a referral?

A referral is an order from your primary care provider to see a specialist. Some insurance plans require referrals.

How can I get a referral?

Visit your primary care provider (PCP), who will evaluate your concern and, if necessary, make a referral for you to see a specialist. In some cases, if you have seen your provider within the last year, you may not need to come in for an appointment to receive a referral. In other cases, your provider may need to see you before making a referral. You can also request a referral through MyChart, our secure online patient app/portal.

Should I contact my insurance company?

Yes, check with your insurance company to make sure the specialist visit is covered.

Also, check with your insurance company to make sure that Codman Square Health Center is your primary site — only your primary site can issue referrals.

Call the specialist you were referred to and book an appointment.

We have a specialized referral department available to help.

Our Referral Department cannot make a referral for you, but they can help you schedule an appointment with the specialist you’ve been referred to. Call 617-825-9660.

Medical professional and patient talking

Frequently Asked Questions

Patient statements are issued on a weekly basis for any new patient responsibilities that have been identified within the previous week. For accounts with balances less than $25.00, additional statements are issued every five weeks. For accounts with balances of $25.00 or more, if the patient has not paid the balance by the time the next statement is due, the account is referred to our reminder agency, which then begins a series of letters and calls reminding them that their balance is overdue.  No additional statements are sent out.

Have questions about your bill? Call (617) 822-8257.

Your provider can send an electronic prescription to the pharmacy located on the ground floor of the Health Center. You can pick up your prescription prior to leaving the Health Center. You can also get your prescription called in to an outside pharmacy as long as you bring the phone number with you.

Check with your insurance company to see if your prescriptions are covered by your policy. If they are, you may be restricted to certain pharmacies and you may need to make a co-payment.

We also have a prescription refill phone line you can call for refills: (617) 822-8371.

Visit our Health Insurance page to see a full list of all the Health Insurance Providers we accept.

Codman Square Health Center is an independent facility managed by a community Board of Directors. This allows our community to make the decisions regarding the services we offer.

Our hours of operation may vary between departments, but our standard hours can be found here and at the bottom of your screen.

Become a Patient

At Codman Square Health Center, you get exceptional, personal care from a specialized, multilingual care team. Our convenient resources include an extensive list of primary, specialty, and preventive care services. Call our Patient Service Center at 617-825-9660.

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