FAQs

Call the Call Center (617) 825-9660 and tell the receptionist you would like to request a referral to a specialist. Leave a number that you can be contacted back at throughout the day. Let them know what type of referral you are requesting. Make sure you have seen your provider within the past year or understand that an appointment may be necessary for the provider to make an assessment prior to initiating the referral.

It can take up to 60 days or less.

Yes. You can call the Call Center at (617) 822-8271 and ask to schedule an appointment with Insurance Services.

Yes, we will process an application for non-patients on a walk-in basis.

We provide an Uber for patients who need to go to specialty services at BMC. See our Information Desk to arrange a ride.

Patient statements are issued on a weekly basis for any new patient responsibilities that have been identified within the previous week. For accounts with balances less than $25.00, additional statements are issued every five weeks. For accounts with balances of $25.00 or more, if the patient has not paid the balance by the time the next statement is due, the account is referred to our reminder agency, which then begins a series of letters and calls reminding them that their balance is overdue.  No additional statements are sent out.

Have questions about your bill? Call (617) 822-8257.

Your provider can send an electronic prescription to the pharmacy located on the ground floor of the Health Center. You can pick up your prescription prior to leaving the Health Center. You can also get your prescription called in to an outside pharmacy as long as you bring the phone number with you.

Check with your insurance company to see if your prescriptions are covered by your policy. If they are, you may be restricted to certain pharmacies and you may need to make a co-payment.

We also have a prescription refill phone line you can call for refills: (617) 822-8371.

Visit our Health Insurance page to see a full list of all the Health Insurance Providers we accept.

Codman Square Health Center is an independent facility managed by a community Board of Directors. This allows our community to make the decisions regarding the services we offer.

Our hours of operation may vary between departments, but our standard hours can be found here and at the bottom of your screen.