Telehealth Services: Keeping You Healthy Anywhere

We are pleased to offer comfortable and effective methods for you to receive medical treatment from your provider while keeping your data absolutely safe. Your provider can review your medical records, discuss your symptoms, review your health history, and other needs. He or she can prescribe medication if needed, and recommend follow-up.

If patients or providers discover any need that would benefit from an in-person appointment, we can arrange that, too.

Patients and providers have found telephone appointments very effective.

Video Visits: Convenient, Effective, and Your Choice

Video Visits

Codman Square Health Center is pleased to offer patients the option of video visits. If you’d rather meet your provider in person, you are welcome to do so. Keep in mind that for video visits:

  • You do not have to take travel time to get to your medical appointment.
  • You may feel more comfortable being in the comfort of your home instead of in an exam room.
  • You won’t have to be exposed to potential germs in the travel process or during your visit to the health center.

To get the most out of your video visit, be sure to be prepared.

How to Join a Virtual Visit

How to Prepare for your Virtual (Video) Visit with your Provider

  • You will receive an appointment reminder via text within 48 hours of your scheduled appointment with instructions on how to join your video visit.
  • At the time of your appointment, you will receive a text message containing a link. Click on the link.  If prompted, allow access to your device’s camera and microphone.  Next, you’ll find yourself in a video conference with your provider.
  • You do not need to download any apps or software for your virtual visit.
  • Be in a quiet, private space with your smartphone at the time of your appointment. If you do not have a smartphone, your provider will call you for a telephone appointment.
  • If possible, use headphones for the best sound quality.
  • Do not perform distracting activities during your visit. This includes driving!
  • Remove distracting background items from your space, like television or music, pets or other people.
  • Be sure you are in a place with good service and you are connected to internet or cellular data.
  • Have your medications nearby.
  • If you use a home monitoring device such as a blood pressure machine or glucometer, be ready to share your numbers/readings with your provider.
  • If you have difficulties connecting, do not worry, your provider will call you by phone instead.