Safe and Open

Codman is open for routine and other medical appointments, but to make sure that patients and staff are safe, we have changed the registration process. Please see below to understand how we can serve you best!

I drove to the health center for my scheduled appointment in my car.

When you arrive at your parking space (whether in front of the health center or nearby), please call 617-825-9660, ext. 9 to tell staff you have arrived. A patient service representative will complete the registration and check-in process. If you have a visitor, they will have to go through a telephone screening as well. You will remain comfortably in your car. A member of our clinical team will call or text when your exam room is available, complete a COVID-19 questionnaire, and communicate next steps.

Curbside check-in for appointments

I came to the health center for my scheduled appointment without a car.

When you arrive, go straight to your clinic area. A patient service representative will complete your registration, check-in, and COVID-19 questionnaire. If the waiting area is at capacity, a patient experience navigator will escort you to an overflow waiting area where you will be registered and checked in. Once an exam room becomes available, a member of our clinical team will get you and escort you to your exam room.

I’m here for Urgent Care (walking or driving).

When you arrive, go straight to Urgent Care. A patient service representative will complete your registration, check-in, and COVID-19 questionnaire. If the waiting area is at capacity, a patient experience navigator will escort you to an overflow waiting area where you will be registered and checked in. Once an exam room becomes available, a member of our clinical team will get you and escort you to your exam room.

I’m a visitor.

Whether you are accompanying a family member/friend, or have other business at the health center, staff will screen all visitors for COVID-19 symptoms. You must also share your name and contact information and wear a visible visitor sticker at all times.