Frequently Asked Questions About Care at Codman During COVID-19
Codman has reopened for routine medical care, and we are so happy to see our patients again! We still have to be vigilant about preventing the spread of COVID-19, so we have changed some processes. We hope these frequently asked questions will help you navigate the process and meet your needs.
Can I come in to Codman and get a COVID-19 test?
Yes! Anyone can come to Codman Square Health Center and get a COVID-19 test. You do not need to be a health center patient and you do not need to have symptoms or contact with someone who tested positive. Call 617-822-8271 before you come in.
Can I bring family/friends to my appointment for support?
For everyone’s safety, Codman is only allowing one necessary guest for each patient. That means that you may only bring a guest if you need that person for understanding or language translation.
What should I do if I have an upcoming appointment scheduled that was scheduled before mid-March?
If you have not received a call from your provider changing your appointment to a telephone visit, call 617-825-9660 to check on your status.
What if, medically, I really need to be seen by a provider?
Your Codman provider and your provider’s team will work closely with you and try to work through your issue on the phone. If your provider feels that an in person visit is necessary, they will arrange for you to come in and be seen.
My child needs an immunization, can I come in and get it?
Yes. Children under 5 due for immunizations will be prioritized for an in-person visit for the immunizations. To reduce the risk of healthy patients coming into contact with patients with potential COVID-19 symptoms, we have restrucgured the health center departments and flow to reduce contact with other patients.
What if I have an urgent health care need? Is your Urgent Care department open?
We understand what a vital resource Codman’s Urgent Care is to our community and are keeping it open 7 days a week. The hours are below. However, please call before walking into the health center. Many issues may be able to be managed over the phone, including questions about the Coronavirus (COVID-19).
Monday-Friday: 9 am-7 pm
Saturday: 9 am – 3 pm
Sunday: 9 am – 1 pm
Is the X-Clinic open for STI testing?
If you think you need testing for a sexually transmitted infection, please call Codman’s call center at 617-825-9660 and ask to make a phone appointment with the X-Clinic. The provider there will meet with you on the phone, and coordinate in-person care if needed.
What is Codman doing to keep patients and staff safe on the premesis?
Everyone who wants to enter Codman must go through a screening tent where medical staff will take their temperature and ask about symptoms. Everyone will receive a mask that must be worn at all times, and patients with symptoms will be assessed by a nurse to determine the best care for the patient. Patients with symptoms entering the health center will be escorted by a member of our staff to the team that will caring for them.
In addition, the health center is restructuring the location of departments to minimize the exposure of asymptomatic patients to patients with respiratory symptoms or fever. Nonetheless, the best way to remain safe is for us to care for you over the phone if at all possible.
What if I need a prescription refill?
If you visit BMC Pharmacy at Codman, which is open its regular business hours, we ask that to enforce social distancing, you NOT wait in the pharmacy for your prescription to be filled, but wait in your car for a text when it is ready. If you must wait in the building, please respect social distancing and give others 6 feet of space. Consider using mail order. You can register for BMC’s Cornerstone Health Solutions mail order at 781-805-8220.
If you use another pharmacy, please call them to find out how they are operating during the COVID-19 situation, and consider mail order to preserve social distancing.
637 Washington Street
Dorchester MA 02124